1. Your Account and Service Data

1.1 As soon as you visit our website happyrainbowslearning.com or purchase from our website, we will collect and process your personal data, supplied by you, in order to be able to provide our services. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 14 November 2024.

 

Below is a table to inform you clearly of:

1. What personal data we collect on registration.

2. The purposes for processing.

3. The lawful basis for processing.

Data Collected                                                                 Processing Purpose                                       Lawful Basis of Processing

First and Last Name                   * Provide a delivery service for goods purchased record

                                                 keeping & prevention of crime                                                             Contractual obligation and consent

                                               * Service personalization and service improvement

                                               * Security

                                               * To contact you about products, events, services, and free giveaways

​

 

Gender                                     * Service personalization and service improvement

                                                * Security                                                                                                 Consent

​

​

Date of Birth                               * Service personalization and service improvement

                                                 * Customer services                                                                                 Consent

                                                 * Security 

 

​

Profile Information                      * Service personalization and service improvement

                                                 * Customer services                                                                                   Consent         

                                                 * Security

 

​

County                                        * Service personalization and service improvement

                                                  * Customer services                                                                                   Consent

                                                  * Security

 

​

1.2. We may also collect additional personal data if you supply it to us, become a subscriber or contact us. The consequences of not supplying this personal data may be that you cannot benefit from all of the services that you have signed up for, or that the services we provide to you will not be as customized, effective or secure. Below is a table to inform you clearly of:

 

1. What personal data we may collect.

2. The purposes for processing.

3. The lawful basis for processing.

Data Collected                                                           Processing Purpose                                             Lawful Basis of Processing

First and Last Name                                 * Provide a delivery service for goods purchased

                                                                record keeping & prevention of crime                                   Contractual obligation and consent

                                                              * Service personalization and service improvement

                                                              * Security

                                                              * To contact you about products, events, services,

                                                                 and free giveaways

 

Gender                                                   * Service personalization and service improvement                  Consent

                                                              * Security

 

Date of Birth                                            * Service personalization and service improvement

                                                              * Customer services                                                               Consent

                                                              * Security

 

Profile Information                                   * Service personalization and service improvement

                                                              * Customer services                                                               Consent

                                                              * Security

 

County                                                    * Service personalization and service improvement

                                                              * Customer services                                                               Consent

                                                              * Security

 

 

1.3. Where legitimate interest is the lawful basis of processing your personal data, the legitimate interests we are pursuing are as follows: -

 

• Providing you any products or services you have requested;

• Analyzing your use and measuring the effectiveness of our services to better understand how they are being used so we can improve them and engage and retain users;

• Sending you information about our products, events and services, special offers and similar information (where your consent is not required);

• To enable and support our recruitment of employees and sub-contractors;

• Analyzing your use of our services and interaction with our communications, to tailor and customize our services and marketing communications;

• Diagnosing problems in our services;

• Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this with your permission);

• Investigating and responding to any comments or complaints that you may send us;

• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with legal process or litigation).

 

2. Sharing Your Personal Data

2.1. We will disclose your personal data to our employees to enable them to process your data.

2.2. When we supply any of your personal data to our agents, sub-contractors, data processors and suppliers (3rd parties), we protect your personal data by ensuring reasonable contractual arrangements are in place that stipulate compliance with this Privacy Policy.

 

3. Marketing and Product Preferences

3.1. We may use account, service, and usage data to provide you with information about our products and services. Our purpose is to provide you with a service to help meet your needs. Our lawful basis for processing this data is consent. You are free to withdraw your consent at any time. The consequences might be however, that we cannot offer you certain things, such as offers and promotions or resource alerts, which may be beneficial to you.

 

3.2.  You may change your preferences or opt-out at any time by either accessing ‘Your Contact Preferences’ within your HappyRainbowsLearning account or by unsubscribing from HappyRainbowsLearning marketing emails by using the 'unsubscribe' link at the end of the email received.

 

4. Our Use of Cookies and Stored Device Data

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

 

4.1 The HappyRainbowsLearning website uses cookies and stored device data for the following purposes:

 

• Necessary Cookies: Cookies to ensure the correct technical functionality of the services we provide, and you have requested, customize your experience and tailor it to your preferences, optimize global performance, maintain website security, prevent website abuse and ensure legislative/regulatory compliance.

• Analytics Cookies: Cookies that allow us to use 3rd party services to compile and enrich business data regarding website traffic and activity - for example, Google Analytics and Microsoft Clarity, to help us to understand our most popular website pages, visit sources and time-of-day traffic. Further, to advertise HappyRainbowsLearning services to you across our website and on 3rd party websites - for example, to market and remarket HappyRainbowsLearning products and services to you using Google Adwords.

4.2 To withdraw consent for the use of non-necessary cookies opt-out via the consent mechanism (globe menu) and/or configure your browser to block cookies. Our website features may not function correctly and/or you may not receive the best website experience if you disable/do not consent to the use of cookies.

 

5. How We Protect Your Personal Data

5.1. We have put in place a number of security procedures and technical organizational measures to safeguard your personal data. These measures are reviewed regularly and updated when necessary in order for us to meet business needs and in accordance with changes in technology and regulatory requirements.

5.2. We will use all reasonable efforts to safeguard your personal data. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the Internet.

6. Changes to this Policy

6.1. We keep this policy under regular review. If we change the content of our Privacy Policy we will post the changes on this page.